Good news. Tech support has figured out the problem, and it is very basic. It is user error, of course.
So, a wallet held by the exchanges is a custodial wallet, and the Kyvo one is non-custodial. What this means is that when I send crypto, it requires a processing fee and a "gas" fee. The gas fee is to pay the crypto platform you use to send your coins, in this case, Ethereum (ETH). This fee is paid for in the crypto you are sending from a custodial wallet. They convert your currency into enough ETH to pay the gas fee.
However, with a non-custodial wallet, you're responsible for paying the gas fee in ETH, a currency I didn't have in my wallet. The wallet won't convert other coins to ETH during a transaction; you have to provide ETH yourself. So, no ETH in your non-custodial wallet, no sending anything.
This is unnecessary when sending and receiving Optio, the Parler token. So that explains everything that happened, not big conspiracy, just me eff'ing up so I can learn it all the hard way. I did discover the frozen wallet scam and other info I'd never have looked for, so another couple of lessons learned.
So, a wallet held by the exchanges is a custodial wallet, and the Kyvo one is non-custodial. What this means is that when I send crypto, it requires a processing fee and a "gas" fee. The gas fee is to pay the crypto platform you use to send your coins, in this case, Ethereum (ETH). This fee is paid for in the crypto you are sending from a custodial wallet. They convert your currency into enough ETH to pay the gas fee.
However, with a non-custodial wallet, you're responsible for paying the gas fee in ETH, a currency I didn't have in my wallet. The wallet won't convert other coins to ETH during a transaction; you have to provide ETH yourself. So, no ETH in your non-custodial wallet, no sending anything.
This is unnecessary when sending and receiving Optio, the Parler token. So that explains everything that happened, not big conspiracy, just me eff'ing up so I can learn it all the hard way. I did discover the frozen wallet scam and other info I'd never have looked for, so another couple of lessons learned.
A trail goes two ways and looks different in each direction - There is no such thing as a timid woodland creature - Whatever does not kill you leaves you a survivor - Jesus is NOT a bad word - MSB