I got an email today....

[Infolurker]

So, I got this right after my notification that Keystone Beef went up 3 bucks per can.

Not looking good on the survival food front. Something is up.

Thank you for your recent order with Freeze Dry Wholesalers, Inc. Due to the overwhelming demand for our products over the last week and a half, I would like to reach out to you personally in order to let you know that there will be a bit of a delay in fulfilling your order.

That is probably telling you something that you already know if you have been patiently waiting for a couple of days now for word on the shipping of an order (or orders) that you placed, but I felt as though I at least owe you an explanation as to why it is taking us a little extra time to ship your order.

I have spoken to hundreds of customers personally over the last couple of days as I worked through close to 10,000 emails that I have received since last week - so if I already spoke to you about this, then please forgive me for bugging you on the same subject again.

It took me a few days to go through the backlog of orders to make sure that I knew exactly where we sat.

Please rest assured that your order will ship soon. For some people “soon” will mean hours or a day or two. And for others, “soon” could mean a delay of up to a week or a little more. It just depends on when you placed your order.

It is hard for me to tell anyone/everyone exactly how long the wait is going to be because we are moving as fast as we can without sacrificing accuracy.

Quite honestly, If I had to stop what we are doing to try and give you exact dates, not only would that be nothing more than a guess, but the time to go though orders one by one to come up with that guess would mean that I would be adding up to several more days onto the time it is already taking us to ship your order.

But, just know that we are shipping all orders out in the order that we receive them. You have me word on that!

Part of the difficulty of giving you an accurate ETA for the shipping of your order is that because the order sizes are so varied. Not only are there are still several thousand orders in the system that we are working on - but some of them are for a handful of items, and some of them are for hundreds of items.

And because we chose to accept back-orders on some items that we’re selling faster than we could replenish stock on them, we will be doing partial shipments on many orders, to ensure you do not have to wait longer than necessary.

That means that we may need to ship you two (2) orders to complete your purchase, and obviously it takes twice the time to ship two orders as it would take to ship one order.

However, I can tell you that we have all of the product in-house to fill every single order that we received, so you are guaranteed to receive your order with every single item that you purchased.

Once your order has shipped, you will receive an email with tracking information from my shipping folks so that you will know with certainty that it is on the way to you. If we did have to ship your order in more than one shipment, it will be indicated on your shipping confirmation email, and the remainder of your order will ship automatically, so you do not have to worry about doing anything on your end.

If you are willing to bear with us and wait for a little bit (and I hope that you will), you do not need to do anything. Just know that we are working on shipping orders literally around the clock 7 days a week.

However, if this delay is unacceptable to you, I honestly will understand and it will not stop us from hopefully offering you products that no one else is able to produce. Just let me know if you would rather not wait and I will cancel your order and issue a full refund to you right away.

If you have already received notification from us that your order has shipped, then please disregard this email as I may have gotten my wires crossed. Because of the huge volume of orders, I am relying on my shopping cart software to tell me who has placed and order and who is still waiting for us to ship it. So if your order has shipped annd you are receiving this email in error, that is why and I apologize for worrying you.=!

Again, if your order has anlready shipped, then I sent this message to you in error annd I am sorry about that. I just want to make sure that I get word to everyone who has been patiently waiting.

I would like to offer my sincere apology for any inconvenience that this delay may cause you. We do our best to fulfill orders without incident, but occasionally delays like this are simply unavoidable. I can count the amount of times that we have had to suspend our same-day shipping promise on one hand and still have 2 fingers left over;-).

I promise you that this delay will be temporary and we will get back to shipping orders the same day that they were received just as quickly as we can.

If you have additional questions and/or concerns, please don’t hesitate to reach out to me personally by responding to this email. I give you my word that you will receive a personal response from me - not from someone on my staff pretending to me - although I probably should add the disclaimer that it could take me a day or two to respond if I get overwhelmed, as I am actually already dealing with a volume of emails that I have never seen in the 21 years that we have been in business.

So if you don’t get a quick reply from me - please don’t send your message again. I promise you I have received it and I will reply to you personally as quick as possible.

Thanks to everyone for the understanding if you have been patiently waiting for your order or for a response from me. I am humbled by the overwhelmingly positive response to the recent information that many of you have seen on YouTube. I promise to never take the kind words, trust and loyalty for granted, as I know that you have choices out there.

On behalf of everyone at Freeze Dry Wholesalers - thank you from the bottom of my heart. You are the reason why we do what we do, and we all consider ourselves to be blessed to be a part of your lives!

Warmest Regards,

-Steve

Steven L. Cyros, President
Freeze Dry Wholesalers, Inc.

PS; As you will have seen if you have visited our website recently, we are sold out of a lot of products. In addition to our focus on shipping your order quickly, my buyers and my production folks are working on getting those products back in stock as quickly as we can.

Items that I have in my fridges and freezers will continue to be available for backorder. You can purchase those items and we will ship them to you as soon as they are available.

Items that I don’t physically have in my possession cannot be purchase, as I am just not comfortable taking your heard-earned money for them and then having to rely on a vendor to ship them to me. The state of the supply chain these days is questionable at best.

If you sign up on our website to be notified when an out of stock product is available, you will receive a real-time email the second we put it back in stock, so that is the best way to be alerted to our ever-changing inventory right now.

I have seen this canned meat in our grocery store and thought about buying some. I have a few cans of another brand but haven't tried it yet. Is it any good ?

Keystone Beef is outstanding and up until recently you could get a dozen cans for 84 bucks delivered to your door with Walmart.com

Now... 10+ bucks a can.

I mentioned it in a post a few weeks ago, one of my go to's. 

We have seen some videos lately of "survival food" companies re labeling Keystone (it appears) and trying to sell it for crazy bucks.

cough... sure looks like Keystone... cough

https://www.survivalcavefood.com/canned-...-meat.html